Effective Date: March 1, 2025
Welcome to Cedar & Steam (“Company,†“we,†“our,†or “usâ€). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.cedarandsteam.com, or interact with our products and services (collectively, the “Siteâ€).
By using this Site, you consent to the practices described in this Policy.
1. Information We Collect
We collect information that you voluntarily provide to us and data automatically collected when you use our Site. This may include:
a. Personal Information:
- Name, email address, phone number, and billing/shipping address
- Payment details (processed securely by third-party providers)
- Booking information for sauna sessions, events, or rentals
b. Automatically Collected Information:
- Browser type, device, operating system, and IP address
- Site usage data such as pages visited, links clicked, and time spent on the Site
- Cookies and similar technologies to enhance your browsing experience
You may choose to disable cookies through your browser settings, but this may limit functionality.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders, bookings, or service requests
- Communicate with you regarding your purchases, events, or inquiries
- Send promotional updates, newsletters, and special offers (you may opt out at any time)
- Improve our products, services, and website functionality
- Comply with legal obligations and prevent fraudulent activity
3. How We Share Information
We respect your privacy and do not sell your personal information. We may share information only as necessary with:
- Service providers that help us operate our business (e.g., payment processors, email marketing platforms, shipping carriers)
- Legal authorities if required to comply with applicable law or protect our rights and safety
- Event partners or hosts, only with your consent, if you book or attend a collaborative event
All third parties are required to maintain confidentiality and protect your information.
4. Data Security
We use appropriate administrative, technical, and physical safeguards to protect your personal information. However, no online transmission or storage method is 100% secure. We cannot guarantee absolute security, but we strive to keep your data safe and protected.
5. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing emails by clicking “unsubscribe†or contacting us directly
- Disable cookies in your browser settings
To exercise your rights, please contact us at info@cedarandsteam.com.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
7. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 13, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Site after updates constitutes acceptance of the revised Policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: ashlee@cedarandsteamsauna.com